Supplier Testimonials

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Kristin Karst & Rudi Schreiner-Founders & Owners of AMA Waterways River Cruises

“Great trips start with great people.

Shawn and Nancy’s caring, hands-on and always professional approach, combined with their extensive personal cruise experience makes them stand out. They are a lot of fun, too – easily turning clients into friends and friends into clients. From the first time we met, we could tell that their depth of knowledge, responsiveness and sincere love for travel would make working with them such a wonderful experience.

AmaWaterways and the Powers were a great match from the start, and we would highly recommend them to anyone looking to take their first (or even fifteenth) River Cruise!”

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Steve Spivak-Vice President of Sales, Tauck

“The best asset we have at Tauck is a highly engaged and educated travel advisor. Shawn and Nancy take the time to learn, first-hand, what experiences will fulfill their clients’ dreams. Being a matchmaker is so critical to delivering the right product to the client. Shawn and Nancy take the time to ask questions that uncover the essence of what their clients truly hope to get out of their experience. In a very cluttered and confusing marketplace, it has never been more important to have someone who cares guiding ones travel investment, Shawn and Nancy just care more. We are fortunate to have such inquisitive, engaging, and committed representatives offering Tauck to their clients. Funny how many qualities our top advisors share with our guests.”

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Steve Smotrys-Vice President Global Sales, Seabourn

When we think about Seabourn, we think about meaningful connections. It is one of five unique attributes that help us tell our story. Understanding what makes our small ship luxury cruise line so special starts with these connections and are not limited to our guests. We are passionate about our partners and those that are trusted to tell our story. Shawn has embraced the Seabourn brand and continues to elevate it through his professionalism, attention to detail and his understanding of both his client and partners. True value is delivered through his knowledge and understanding of the product. His videos and social posts are top notch and really help bring the brand to life to his clients.

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Nikki Upshaw-Senior Vice President of Sales, Oceania Cruises & Scott Kluesner-Vice President of Strategic Accounts, Oceania Cruises

“Travel Enriches people’s lives!

Shawn can help enrich your life too! Shawn is your trusted advisor, your advocate, your value interpreter…………..leave the details to him, sit back, relax and let Shawn plan the trip of a lifetime for you. You won’t regret it!

We first met Shawn at an Avoya conference several years ago. It’s easy to connect with someone when they share the same passion for travel that you do. We immediately knew we wanted Shawn on our team! Not only is he passionate about travel, he’s incredibly knowledgeable, friendly and helpful. The combination of these ingredients makes for a wonderful recipe and a vacation experience that will exceed your expectations.

Having sailed multiple times with Oceania, Shawn can share first-hand the ins and outs of the Oceania Experience and compare and contrast it against the 75+ other cruises he has taken! This experience will ensure you’re “matched” to the product most suited to delivering what you want from your vacation.

You’re in great hands with Shawn Power. He’ll do all the work and you’ll have all of the fun!

Let Shawn help you plan your dream vacation. “

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Ellen Bettridge-CEO, Uniworld River Cruises

“Nancy and Shawn are amazing partners and have personally traveled on several Uniworld River Cruises so they have great firsthand experience. They are top producers with Uniworld Boutique River Cruises and understand the true value of a luxury all-inclusive experience. At Uniworld, we strive to exceed our customers’ expectations in every aspect of the cruise through our TNT’s (tiny noticeable touches) and I know that Shawn and Nancy do the same for their clients. I would strongly recommend anyone considering a river cruise to experience the best with us and to call Shawn and Nancy Power. I know that they will be there from the moment you start dreaming of your Uniworld cruise and together we will ensure you have an extraordinary experience.”

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Lori Goldspiel-Assistant Vice President of Sales, Azamara Cruises

“Shawn is a true specialist in what he does. His passion and knowledge is unique. He takes amazing pride in understanding the needs of his clients and exceeding their expectations. Shawn has an amazing reputation in the travel industry. You can trust that he will book you on the vacation of your dreams. I value my friendship and partnership that I have developed with Shawn over the years.”

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Guy Young-Former CEO, Uniworld River Cruises

“Nancy and Shawn are fantastic partners to Uniworld. They have amongst the highest sales of any agency partner we work with. This is due to their fantastic, in-depth knowledge of the Uniworld product. Nancy and Shawn have personally traveled on a number of Uniworld cruises so they have great firsthand experience. They are also very professional and do an outstanding job taking care of our mutual clients. I can certainly recommend Shawn and Nancy if you’re looking for highly-qualified travel experts who are very knowledgeable on Uniworld River Cruises.”

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Steve Born-Chief Marketing Officer, Avalon River Cruises & TJ McAvoy-Business Development Manager, Avalon River Cruises

“Shawn and Nancy have quickly become top travel agents for Avalon Waterways. While many agents may claim “specialist,” these two have an approach that sets them apart. They focus on a small set of cruise companies and dedicate themselves to truly understanding the product, inside and out. They can speak both from the heart and the head on our Avalon experience, and match each customer to just the right cruise option. We would completely trust our friends and family to Shawn and Nancy.”

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Randall Soy-Executive Vice President, Regent Cruises & Tami Louis-Business Development Manager, Regent Cruises

“At Regent Seven Seas we relish in the details and no detail is overlooked.

Our goal is to create “one of a kind” experiences with personal discovery in pure luxury.

We trust Shawn & Nancy Power with our valued guests. They are committed to making sure all arrangements are perfectly executed with great care and professionalism. They are top producers with Regent Seven Seas Cruises and understand the value and essence of “all Inclusive” cruising. We both share our brand promise to exceed expectations. The luxury guest is looking for “above and beyond service” and Shawn and Nancy’s dedication will truly impress you.”

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Leslie Marshall-Business Development Manager, Viking Cruises

“I have had the pleasure of working with Shawn and Nancy Power for many years. How exciting it was to spend quality time with them during a fourteen-day Norway Fjord cruise on the Crystal Serenity and see them in action! Following along on their Facebook postings, while on the same journey – it was amazing to witness, first- hand, their gift of painting the perfect picture of their experiences! While they were carefully documenting every part of their journey to relate back to their adventure-seeking clients, they also remained in touch with them through emails and phone calls. No matter where they are – they are always reachable! They are the Best of the Best and I would highly recommend Shawn and Nancy as expert, professional, caring and passionate travel advisors.”

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Mark Conroy-Managing Director, Silversea Cruises

“Shawn and Nancy have quickly become top producing Travel Advisers for Silversea.

They take the time to listen to what their clients are looking for and then present them the right cruise.

Most guests who come to Silversea for the 1st time have already enjoyed a cruise on one of the larger vessels in the cruise industry. Nancy & Shawn have the ability to describe what makes our 8 (soon to be 9) intimate ships different. They understand that while we deliver luxury experience the total cost of our exclusive/inclusive product represents a great value and is competitively priced when compared to larger less inclusive offerings.

Once a guest is booked they work diligently to insure all the booking arrangements are completed with an amazing attention to detail. Guests know they will be well looked after from the time they make their 1st inquiry to the day they return home.“

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Sandy Stevens-Vice President of Sales, Paul Gauguin Cruises

“la Ora na,

Shawn and Nancy Power have a reputation that is all about product knowledge, the highest level of customer service and integrity; that’s exactly why I sought them out. Because of their professionalism and 100% commitment to their clients I knew they would be a perfect fit for Paul Gauguin Cruises. I felt so honored to sail with them on one of our Tahiti sailings in December, yes we were in Paradise but that didn’t stop them from learning and researching every aspect of French Polynesia and the Paul Gauguin ship.

I look so forward to working with Shawn and Nancy, Tahiti is a magical destination and the Tahitians have a tradition of embracing visitors as if they are family and that culture extends to the Officers and crew on our ship and Shawn and Nancy are now part of our Tahitian and Paul Gauguin family, this isn’t just a partnership it’s a friendship that will flourish and grow stronger in the coming years.

At Paul Gauguin we strive to exceed our guest’s expectations and knowing that Shawn and Nancy will do the same for their clients is exactly the reason I would recommend anyone that is considering a vacation experience in French Polynesia to call Shawn and Nancy Power. I know that from the beginning of the vacation planning, to the bon voyage, the on board experience and their guests return home they will have a seamless and extraordinary experience.


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Dondra Ritzenthaler-Senior Vice President of Sales, Celebrity Cruises

““Attitude Is Everything” has become more than my mantra, it’s become part of my life. Expecting the best is a commitment, a dedication to finding a way or making a way. Success doesn’t just happen, it is a result of a pledge, a belief in yourself. Nancy and Shawn personify this promise to their customers through personal attention, and understanding the changing world of travel. The Celebrity Cruises Sales Team works closely with Travel Partners across the US, Canada, in fact globally; but the business relationships and drive for service to our customers comes at a one on one basis. Nancy and Shawn find their true passion with this basic service protocol. Our Celebrity Commitment comes to life with an attitude of success with our team as Julie Warren National Account Manager Celebrity Cruises partners with Nancy and Shawn at Avoya Travel. Nancy and Shawn really bring a heart to the meaning of Attitude is Everything. “The Avoya Difference” rings true because these professionals have experience in communicating the transformation travel makes in our lives. Today’s selling world is frenetic with options for consumers. What has remained constant in our industry is the need for customer first work ethic. Passion and commitment benchmark success with the Avoya Difference through Nancy and Shawn.

We consider it an honor to work with Nancy and Shawn. On behalf of Julie Warren, Celebrity National Account Manager and myself, we wish you tremendous success and consider ourselves fortunate to be partnering with you. “Attitude is Everything,” and we are honored to be part of the Avoya Difference this amazing team brings to our industry.

To Your Continued Success.”

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Walter Littlejohn III-President of River Cruises at Crystal Cruises

“I first met Shawn & Nancy Power at an Avoya conference, after seeking them out because of their stellar reputation and intimate knowledge of the various cruise products in the marketplace. We sat down for over three hours and Shawn peppered me with some of the most intelligent and thorough questions anyone has ever asked about Crystal River Cruises. What struck me the most is how client-focused his questions were, ensuring that when he recommends Crystal River to someone it’s with absolute certainty that the experience is what’s best for the traveler. That knowledge and attention to detail is what sets Shawn and Nancy apart from many others, and it’s what’s makes him such a trustworthy advisor to his clients. Shawn has since now personally traveled aboard Crystal Ravel and so he’s now in an enviable position of being able to share his personal insights on how Crystal River Cruises has set a new standard in European river cruising.”